We are seeking a motivated and articulate Interview Confirmation / Engagement Specialist to support a major US-based client with their high-volume recruitment efforts. Your primary responsibility will be making outbound calls to confirm scheduled interviews, ensuring a high attendance rate, and providing a positive, professional, and encouraging first impression of the company.
Key Responsibilities:
- Conduct a high volume of outbound calls daily to U.S.-based job applicants.
- Confirm interview dates, times, and details in a professional and friendly manner.
- Motivate and encourage applicants to attend scheduled interviews.
- Respond to basic candidate questions about the interview process.
- Accurately update applicant records and call outcomes in the tracking system.
- Consistently meet daily and weekly interview confirmation goals.
- Maintain a positive, confident, and professional demeanor on every call.
Required Qualifications:
- Business fluency in English, easily understood by U.S. candidates.
- A positive, engaging personality with strong phone etiquette.
- Ability to stay motivated and cheerful while handling repetitive tasks.
- Strong verbal communication and interpersonal skills.
- Resident of South Africa, with the ability to work U.S. hours.
Preferred Qualifications:
- Previous experience in call centers, customer service, appointment setting, or recruitment support.
- Experience working in a high-volume, target-driven environment.
Schedule & Pay:
- Full-time position; U.S. business hours.
- This is a fully remote role for a U.S.-based company.
- Pay ranges from R10,500 – R12,900 per month, depending on experience and performance.
- Annual raises, promotions, and performance bonuses available.
System Requirements:
- Internet speed of at least 20 Mbps
- Computer with a 2.4 GHz processor or higher
- 8 GB RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with microphone
Benefits:
- Competitive monthly salary with opportunities for increases.
- Fully remote role with the flexibility to work from home.
- Consistent hours and reliable workload.
- Opportunity to grow into advanced recruitment or coordination roles.
- Work with a supportive team and gain international experience with a U.S.-based company.
If you are a confident communicator who thrives in a structured environment and takes pride in delivering an excellent candidate experience, we’d love to hear from you.