Ensure that the correct parcels are issued to the correct customer and that all parcels and labelling have been checked, in accordance with the delivery notes by the customers and security.

Responsibilities:

• Ensure that customers are assisted when receiving collection numbers and check the company name and person collecting to avoid fraudulent activities.

• Ensure that accuracy is maintained when identifying the correct parcels, by checking the internal number from the delivery note to the number listed on the parcel (sticker).

• Ensure that parcel quantity is checked as stipulated at the bottom of the delivery note and ensure that the correct quantity of parcels is handed to customers.

• Ensure that cash transactions or CODs are only dispatched to the client if it is accompanied by system captured payment. No green receipt will be accepted as a form of payment.

• Ensure that all checks have been completed and that the EPOD online form is signed, and all relevant information is completed.

• Ensure that the Dispatch Supervisor is immediately informed when a customer collects without an internal /collection number.

• Ensure that the counter and front office dispatch area is always neat, clean and presentable.

• Ensure stock within dispatch is neatly packed in designated areas.

Essential Requirements:

• Matric

• Dispatch/Administration Experience

• Forklift License advantageous

• Valid SA Drivers License