Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Team Leader at our Bela Bela Branch. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy.

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• 6 months within the Gaming or Betting industry.
  
  

A Bonus To Have

• Relevant Diploma, Degree or NQF 4 Learnership.

• Valid driver’s license.

• 1-2 Years leadership experience.
  
  

What You Will Do For The Brand

Branch growth

• To ensure achievement of targets within your areas in accordance with Branch budgets.

• Drive business results by creating an open dialog with your guests to educate them on all your Branch products.

• Ensure betting boards are updated timeously.

• Updating of memos, card changes, results and scratchings which occur throughout the day.

• Be knowledgeable on all game rules, odd and pay-outs.

• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.

• Taking customer bets where applicable (A requirement in express Branches).

• Visiting outlets as per call
  
  

Cash administration

• Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.

• Educate team members on all FICA Compliance.

• Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.

• Ensure adherence to credit card administration and EFT policies where applicable.

• Ensure team members are issued with correct floats at the end of their shift.

• Interim checks must be done within the course of the day with Team Leader on duty.

• Ensure to reconcile by end of shift to the balance, which is reflected on the LPM, Admin and HIS report.

• Recovery process must be managed in line with processes and procedures.

• The correct process must be followed with lost ticket claims.

• Ensure the ticket number is received from the Helpline when processing the claim.

• Record the guest’s details and ID number to validate payment after 90 days.
  
  

Branch reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.

• Manage Branch stock control to ensure that there is sufficient supply (although not over and under).

• Ensure that a stock taking is done weekly and account for stock shortages.

• Team Leaders must send an email notifying the Branch Manager, Senior Team Leader and Cash Management Department of the shortage.
  
  

Security management

• Be aware of your surroundings when opening and closing the Branch.

• Ensure all security factors are adhered to when banking is conducted.

• Be aware where all panic buttons are placed within your Branch.

• Ensure all camera’s inside and outside the Branch are all in working order.

• Manage all security aspects in the Branch.

• The cashing up process must be conducted with the Branch doors closed with security monitoring the areas.
  
  

Branch appearance