Duties

• Document and provide analysis of defects to solution teams
• Create diagnostic scripts and other aids per system e.g. simple diagnostic question sheets, historical records, known error lists, predefined extract scripts, etc.
• Collaborate with the Solution Delivery teams and Architectural teams with regards to planning, designing, architecture development and configuration of the technical platforms for the Application Support portfolio
• Participate in deployment handover sessions
• Be available to the business and support leads for operational support
• Involvement in internal projects
• Assist with On-The-Job training
• Participate in Priority warroom sessions
• Participate in disaster recovery exercises
• Generate and execute scripts related to daily support requirements

Requirements

• Related Diploma
• Bachelor’s Degree Advantageous
• At least 3 years in an application support environment
• At least 3 years on Oracle Database
• Experience working in a high availability environment with multiple operational instances

Job Type: Full-time

Salary: R20,000.00 per month