Sales Consultant

  • Sales
  • Johannesburg
  • 08/25/2023
  • Wage Agreement
  • Full Time
  • Urgent
Job expired!


· To develop and attain customer experience and sales objectives for the store.

· Handle service inquiries from customers.

· Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

· Sales consultants work with customers to find what they want, ensure a smooth sales process, and process transactions.


· Driving sales in a store

· Assists customers in a sales environment to drive product sales.

· Demonstrates advanced products and sales knowledge.

· Adheres to any and all company policies and procedures.

· Follows up with any clients to make sure that they are satisfied with the product.

· Assembles any and all product displays in a given market.

· Understands how to make products appeal to consumers based on the environment and current trends.

· Always looks for new ways to make products attractive to customers

· Assisting all walk-in and telephonic customers

· Ensuring our promotions and brand is verbalized to clients and relevant marketing material is handed or visible to them

· Advising customers on products and upselling where possible

· Assisting clients with finalizing a purchase and closing a deal

· Receiving payments and processing orders

· Liaising with HO and other departments up to the delivery point

· Assisting with general instore inquiries from HO and clients

· Following up on existing Pro-forma invoices daily

· Providing excellent service at all times to customer and colleagues

· Assisting a customer instore or telephonically with any after sales related query and processing this query to relevant departments

· Completing any instore related administration. This may include cash-ups, email, correspondence, sales sheets, attendance, etc.

· Completing any sales related administration. This may include pricing, demo moving, packaging, stock ordering, assembling, etc.

· Ensuring the showroom demos and the floor is maintained on a continuous daily basis through the company standard Opening / Closing procedures (also known as ‘fluffing’) and ensuring that all relevant information for floor demos are adequate and relevant (price tags, info stands, marketing material, etc.)


· PC Literacy – High level of competency in Microsoft Word, Excel, Outlook along with relevant experience in Internet Explorer / Chrome.

· Proven working experience as a sales consultant

· Grade 12


· Team player

· Good time-management skills

· Extraordinary customer service skills

· Great interpersonal and communication skills – written and verbal

· Ability to work independently and handle multiple clients

· Excellent analytical, problem-solving and organizational skills

**Salary is market related**

Job Types: Full-time, Permanent


  • Sales: 3 years (Required)