JOB PROFILE
Job Title: Internal Sales Assistant
Division Data Centre
Location La Lucia Ridge Office Estate, Umhlanga
Reports to Senior Account Manager
Direct Subordinates 0
Total Staff in Function 3
Working Relationships
Internal
- Procurement
- Sales Operations
- Brand Operations
- Account Managers
- Systems Engineers / Presales
- Marketing
- Logistics
External
- Vendor
- Resellers
- End Users
- Vendor Alliance Partners
Main Purpose of Position:
To maintain and continue the growth and development of First Distributions Sales and Account management.
Key Performance Areas:
KPA
PERFORMANCE STANDARDS
Sales and Account Management performance function.
Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos.
- Assist and contribute to the External AM by driving revenue targets through targeted set of partners.
- Business development and sales, Dell CSG and ISG partners.
- Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
- Understand reseller strategy, programs and complete portfolio of products
- Sales Certifications to be current on all brands and maintained.
- Bi-weekly Business Review Session with AM, Brand and Presales (FD).
- Weekly Pipeline Status of projected deals and probability of deal status. Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer Relationship Management system. Discuss KPI and Target tracking weekly.
- Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meeting with Sales manager.
- Engage and communicate Brand updates to Resellers
- Attend bi-weekly Brand Discussions, planning, pipeline and update sessions with Brand team
- Build and manage relationship with Key Resellers and FD Brand and Pre-sales teams
- Attend Vendor Conferences.
- Demonstrate sales growth.
- Ensure that sales targets are achieved and report any deviations with detailed reasoning.
Marketing Management
- Encourage reseller awareness and attendance of all FD events and initiatives.
People Management
- Managing resellers expectations by engaging with, operations, Brand and Pre-sales teams to support all Reseller requests
- Attend training provided by Vendors to become totally self-sufficient in the sales of products
COMPETENCIES:
Knowledge – You must know:
Skills – You must be able to perform:
Attributes – You must in a way that will drive successful performance which is supported by the Company’s values.
- Knowledge of relevant brand products and process.
- Knowledge of vendor structure to have the correct point of contact.
- Knowledge of information management industry in East Africa
- Knowledge of IT Industry.
- Knowledge Of the Cloud Vendors and Process
- Knowledge of Cloud Sales and Services
- Previous reseller or end-customer relationships
- Proven target achieved – track record
- Knowledge of relevant brand process
- Knowledge of vendor structure in order to have the correct point of contact
- Excel Intermediate
- Demonstrated accuracy and attention to detail with numbers
- Demonstrated confidentiality.
- Ability to deliver on service level agreements.
- Demonstrated ability towards business intelligence.
- Emotional Intelligence.
- Adhere to all policies and procedures that are implemented by the Company.
- Strong Self Motivational and Empowerment skills.
- Strong Communication Skills.
- Strong Relationship and Self-Management Skills.
- Takes Initiative.
- Works well with all kinds of people.
- Remains calm under pressure.
- Trust – It is the starting point of being able to work together. When we trust, we feel safe.
- Attitude – Professionalism and positivity are the demonstrated attitude with internal and external stakeholders.
- Respect – Respect is not only a promise, but it is supported by actions.
- Passion – Passion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves.
- Accountability – Accountability allows us to learn. Be accountable for the consequences of your actions.
- Integrity – Be honest and truthful in your dealings with peers, customers, and vendors.
- Teamwork– Strive to work productively in co-operation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.
- Enjoyment – Be happy at work and love what you do. This is an overall productivity booster and enhances performance.
Internal training associated with competencies:
- Adhere to and complete the Company Learning Map issued during the first week of employment to meet the expectation
Minimum Experience:
- 1-3 years of Sales /IT industry experience
Office Requirements:
- Work-from-office environment.
- Semi-formal dress code.
- Working hours are from 08:00 – 17:00.
Note:
- The remuneration package will be discussed during the interviewing process.
- Follow through with a 3-month probation review which will be scheduled by Human Resources monthly.
- You will be required to perform such duties as reasonably required by the business. Your job description may be amended from time to time if it is valid and reasonable.
- You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
- Duties must be performed` faithfully, diligently, and to the best of your abilities. You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
- You may be required within reason, to work outside of set duties and/or perform in more.
Job Types: Permanent, Full-time
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT Hardware Internal Sales: 2 years (Required)