Guesthouse Security Guard

Security & Public Safety
Johannesburg
08/29/2024
Wage Agreement

Temporary
Featured
Urgent

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Hotel 24/7, a reputable and welcoming guesthouse located in Turffontein, is seeking a dedicated and reliable Guesthouse Security Guard to join our team. This role is crucial in ensuring the safety and security of our guests, staff, and property. The ideal candidate will be vigilant, proactive, and skilled in managing security operations to provide a safe and comfortable environment for all.

Key Responsibilities:

Surveillance & Monitoring: Continuously monitor security systems, including CCTV cameras, alarms, and access control systems. Conduct regular patrols of the property to deter and detect any suspicious activity.

Guest & Staff Interaction: Greet guests and staff with a friendly and professional demeanor. Provide assistance and respond to inquiries or concerns related to security and safety.

Incident Management: Respond promptly to security incidents or emergencies, including disturbances, medical emergencies, or unauthorized access. Conduct thorough investigations and report incidents to management as necessary.

Access Control: Manage access to the guesthouse by monitoring entry and exit points. Verify guest and staff identification and ensure that only authorized individuals enter the premises.

Safety Compliance: Ensure compliance with all safety protocols and procedures. Conduct routine checks to maintain safety equipment and ensure that emergency exits are unobstructed.

Reporting: Prepare and maintain accurate records of security incidents, inspections, and activities. Provide detailed reports to management on security matters and suggest improvements where necessary.

Customer Service: Provide exceptional customer service by addressing guest concerns with empathy and professionalism. Assist guests in a manner that reflects the guesthouse’s commitment to quality service.

Qualifications:

Experience: Previous experience in security, law enforcement, or a related field is preferred. Experience in a hospitality environment is a plus.

Skills: Strong observational skills and the ability to remain calm under pressure. Excellent communication and interpersonal skills are essential for interacting with guests and staff.

Certifications: Relevant security certifications or training (e.g., security guard license) are advantageous.

Physical Fitness: Ability to perform physical tasks, including patrolling the premises and responding to emergencies.

Personal Attributes:

Integrity: Demonstrates honesty and strong ethical standards in all interactions.

Alertness: Maintains high levels of vigilance and attention to detail.

Problem-Solving: Ability to assess situations quickly and make sound decisions.

Team Player: Works collaboratively with other staff members and contributes to a positive work environment.

Benefits:

Competitive salary

Opportunities for professional development

Employee discounts on guesthouse services

Supportive and dynamic work environment

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to hoteltwentyforseven@gmail.com with the subject line “Guesthouse Security Application.” Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for an interview.