Duty Manager (Paarl)

  • Project Management
  • Western Cape
  • 11/29/2023
  • Wage Agreement
  • Full Time
  • Urgent

Established in 2008, Evergreen Lifestyle is South Africa’s premier retirement brand with a reputation for developing and operating exceptional retirement villages. It delivers a Partnership for Life promise based on 5 pillars of trust – physical security, financial peace of mind, continuous care, a sense of community and exceptional hospitality. There are currently seven operating villages in the Western Cape and Gauteng, with a new village under construction at Sitari Country Estate. Evergreen is committed to extending its national reach into the Eastern Cape and KwaZulu-Natal, and intends to deliver 10,000 homes to retirees across South Africa by 2030.


  • Grade 12
  • Previous experience (advantageous)
  • Strong administration skills
  • Tertiary qualification in Hospitality or Hotel Management (advantageous)
  • Ability to work shifts and weekends


  • Keeping all lists updated, i.e., telephone, speed dial, emergency no.’s, landscaping allocation, pets, access registers, attendance registers, etc.
  • Knowledge of MS Office, MS Excel, MS Outlook & Internet Explorer.
  • Maintaining / designing standards forms /documents and templates.
  • Prepare handover docs/packs for new residents.
  • Maintaining residents’ database (contains all residents’ personal details i.e., contacts ID, medical, next of kin info, etc.).
  • Filing – maintaining of filing systems for residents, accounts & general admin files.
  • Clear understanding of Creditors / Service level agreements and contracts – Collecting and submitting invoices and statements on a monthly basis and typing of payment requisitions.
  • Following up with relevant suppliers regarding invoices / statements.
  • Clear understanding of Debtors (Monthly levy accounts) – working out additional charges / recoveries (domestic, medical, maintenance, water, electricity, parking & other charges) for submission and checking / distributing once signed off. Follow up on payment.
  • Liaising with various contractors / suppliers / service providers.
  • Keeping notice boards updated.
  • Assist Assistant Village Manager whenever necessary.
  • Monthly payroll administration.
  • Ordering of uniforms.
  • Monthly levy accounts.
  • Pre-billing check on a monthly basis
  • Do charge out sheets of domestic and utility workers on a monthly basis.
  • Assisting with compiling the monthly newsletter.
  • Weekly menu’s and what’s Happening to be compiled and send out.
  • Ensuring all residents receive a gift and a card on their birthday.
  • Organising hospitality initiatives – planning and execution.
  • Receiving maintenance requests / issues, logging them, keeping an up-to-date schedule, following up on them and meeting with Maintenance Manager to sign off completed works.
  • Overlooking cleaners & utility worker/s – ordering of stationery and cleaning material on a monthly basis, stock take weekly.
  • Interacting with all sections of the village – security / maintenance / cleaning & utility – assisting them where ever possible.
  • Facilitate training for all staff.

If you have not received any communication from us within 14 days from the closing date, kindly consider your application as unsuccessful.

Job Types: Full-time, Permanent

Application Question(s):

  • Have you studied Hotel Management
  • Do you have knowledge of stock control and stock takes
  • Are you able to occasionally work Evening shifts and weekends
  • Do you have strong administration skills?
  • Where do you reside? (ie: suburb)
  • What is your salary expectation?


  • High School (matric) (Preferred)


  • Afrikaans (Preferred)