Credit Controller

  • Accounting / Finance
  • Cape Town
  • 10/05/2023
  • Wage Agreement
  • Full Time
  • Urgent
Job expired!


Job Title:

Credit Controller – Collection and Query Specialist


Accounts Receivable

Location & Address:

Century City, Cape Town

Reports to:

Credit Control Supervisor

Direct Subordinates:


Total Staff in Function:




  • Procurement
  • Sales Operations
  • Brand Operations
  • Account Managers
  • Systems Engineers / Presales
  • Marketing
  • Logistics
  • Regional Managers


  • Vendor
  • Resellers
  • End Users
  • Vendor Alliance Partners

Main Purpose of Position:

Collect the maximum due and overdue debt within the approved payment terms of the reseller/partner. Also ensuring that all queries are resolved, immediately after receipt of the respect remittance advice.



  • Your main duty will be to help all companies collect the money it is owed.
  • You will be responsible for contacting debtors and negotiating payments.
  • You will be part of a team that is responsible for the collection of the money owed to all the ETH companies when it is due.
  • Meet the collection targets in terms of what has been offered to the resellers/customers.
  • Constant focus on working on query resolution with aged queries to be escalated.
  • Internal And External Communication and Interaction where necessary and relevant
  • Handling the conclusion of complex account queries
  • Ensure debt is collected timeously.
  • Work closely with the Allocations Supervisor and her team to ensure a cohesive working environment.
  • Maintain service levels to the partners and internal staff.
  • Identify and submit claims to CGIC for possible losses within the correct reporting period.
  • Collections and ownership of payment plans and ensuring the team is collecting what is required and committed as per these payment plans.

Internal training associated with competencies:

  • Adhere and complete the Company Learning Map issued during the first week of employment to meet expectations.

Minimum Qualification:

  • Credit management diploma or equivalent.

Minimum Experience:

  • 3 -5 years of experience in the same/similar position.
  • Experience with foreign currency exchange is a must.

Additional Skills:

  • High level of communication (verbal and written)
  • Forward and outside-the-box thinker
  • Negotiation skills
  • Levelheaded with a goal-driven demeanor
  • Team player, willing to step into other credit control functionality if required.
  • Professional at any given time
  • Office Requirements:
  • Work-from-office environment.
  • Semi-formal dress code.
  • Working hours are from 08:00 – 17:00.
  • Excellent international business language skills (English), both written and verbal.
  • Reliable transport to and from the office.

Job Types: Permanent, Full-time

Ability to commute/relocate:

  • Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your current/previous gross salary?